frequently Asked questions

Get to know us before you meet us. We know our business, and it makes us extrodinary.

How much experience do you have with this work?

Kyle, our owner and Red Seal Journeyman Carpenter, has had tremendous opportunities in construction over the past two decades. As a result, it's almost certain that he has experience related to your project. From building homes from foundation to finish, making home improvements to diverse period homes, renovating century-old schools, restoring exteriors of timeless buildings, and exterior remodels to large condominiums, Kyle has seen and done it all. This wealth in building knowledge, combined with his drive to improve existing construction practices and ensure quality crafted product is delivered, has proven time and time again to improve the lives of our clients.

Are people happy with your work?

You’ll see that we have a tremendous number of ecstatic clients. We work very hard to ensure every client is treated like our only client. We see the “small things,” such as an organized and clean workspace or taking extra care of our clients’ homes and properties, as essentials. To us, it is of tremendous importance to complete these things every day, at every job. This, along with skilled craftsmanship, ensures a successful project.

Are there examples of your work?

Our projects are available to see in our portfolio. From basement developments, basement renovations, bathroom renovations, kitchen renovations, whole home renovations, exterior remodels, and repairs to decks, home additions, and pergolas, we can design and build any project with our fantastic professionals and sub-trade contractors. We are driven to ensure everything is created intentionally and no detail is overlooked.

Are you licenced and insured?

We believe in doing things properly, which means we believe in proper, up-to-date licensing. We licence ourselves in the areas we work in and with the province as a pre-paid contractor. We hold our general liability, surety bond, and WCB coverage in excellent standing. Our vehicles are properly insured as well.

How do I contact you?

We love when people reach out to us! The best way to get in touch for the first time with us is through our website’s Contact Us page. Leave your contact information and a description of your project. A short paragraph would be awesome. We will be in touch no later than the following day. During your project with us, we will stay in communication as much as you need too. We will take your phone calls, answer your messages, and reply to your emails as soon as we can. When it comes to construction, delays in communication lead to delays in the project, and avoiding that is our top priority.

Can I afford the project I have in mind?

Knowing if you can afford renovation work is a challenge. There is a great deal of information available which creates a large variance in prices. Each renovation has different needs, wants, and project scope. We can offer a free consultation and estimate for your project. It will give you a good idea of what you should expect in terms of cost. You can then decide if you can afford the project and how you’d like to fund it.

How does billing work?

Billing or invoicing will be through QuickBooks. The majority of our work is executed with a stipulated price contract. Payments will be based on milestone performance, which is stated in the contract. Many projects have a holdback amount of 10% at the end of the project. This is for you to hold until the final deficiencies or remaining work is completed.

what are the milestones I can expect?

Typically project milestones are included at the start of construction, start of electrical and plumbing rough in, start of drywall, and start of millwork or finishing. On average, a payment is made every two weeks (on some projects this frequency may be different). Every construction project has its differences, but our project management system ensures that our schedules provide the best outcome and a smooth renovation experience.

how do you handle design changes/orders

In our contract, it states that the owner has a right to make changes to the work. If changes are made during the project, we make every effort to work with our clients to make these desired changes happen. We develop details and pricing for the changes which may include additional overhead required for any increase in the length of the project.

Do you charge by the hour, lump sum, or base plus tume and materials?

The majority of our work is charged by lump sum. In special cases, we charge by time and material or cost-plus.

will you be working on other projects at the Same Time as my job

At this time, Dynamic works mainly on 2-3 projects at the same time, but only with the proper staff to execute the projects correctly every time. Do you know of the next fantastic carpenter to work with us? We’d love to meet them!

what is your refund Policy?

When working with us, refunds apply where applicable, such as a change in decision or refund due to lower costs in material cash allowance. If no expenditure is made to the project cancellation, you will receive money back. This does not include labour associated with design and quoting costs.

do you offer a warranty for your work?

We offer a written 2-year guarantee and warranty on our work. Our responsibilities for any other warranties that extend beyond 2 years shall be limited to only obtaining such extended warranties. Other warranties that extend beyond the 2-year warranty will be the responsibility of the warrantor. Our warranty does not cover owner-supplied materials—only our guarantee on installations applies. Our warranty does not cover corrosion, erosion, or wear and tear of any product failure due to faulty operations, owner neglected, or operation beyond that which is specified for the product.

what professional Associations are you involved in?

As general contracting professionals, we are members of Trusted Pros (a contractor vetting and rating organization), and Alberta Construction Safety Association with a SECOR certification in safety. We are also members of the BNI network, an organization that carefully vets their members.

When can you start?

When we meet, we want to learn your expected delivery date for your project. This depends greatly on what the project will accomplish. Projects such as full house renovations or kitchen and bathroom remodels may require about 8 weeks to start, but smaller projects may begin sooner. Construction’s most challenging season for scheduling is the summer months. This may mean we will be looking to start your project late in the summer or even the fall. Indoor projects are best suited for the winter months.

Ready to Tackle Your Next Renovation Project?

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